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For many patients, your website is the first place they go to learn about your care, your doctors, and how to book. But if your site isn’t accessible—hard to use with a screen reader, keyboard, or for people with low vision—you’re quietly telling some patients: “This place isn’t built for you.”
At Compassionate Care Advisors, we help healthcare websites meet ADA and WCAG standards so more patients can access care, and your clinic reduces the risk of complaints, bad experiences, and potential legal issues. Our goal is simple: a site that is easier to use for everyone, especially the patients who need extra support.
Accessibility that protects your patients & practice
Fewer barriers to care
Patients with disabilities can read, navigate, and book without getting stuck or needing to call for help.
Reduced legal & reputation risk
ADA / WCAG-focused improvements help lower the chance of complaints, negative reviews, or demand letters about accessibility.
Better experience for every visitor
Accessibility best practices—clear structure, good contrast, readable text—make your site easier for all patients to use.
Our ADA / WCAG compliance roadmap
step 01
Accessibility audit & risk mapping
We review your website against key WCAG guidelines, checking areas like contrast, forms, keyboard access, alt text, and screen reader behavior.
step 02
Fixes, improvements & patient-first UX
We implement practical changes—like headings, labels, contrast, focus states, and error messages—that make your site easier for assistive technology users.
step 03
Ongoing monitoring & updates
We help you stay aligned with accessibility best practices as you add new pages, content, or features to your site.
Accessibility that supports real patient growth
More people can book online
Patients who use screen readers, keyboard navigation, or need higher contrast can still complete forms and requests without frustration.
Patient trust & brand reputation
Showing that you care about accessibility sends a clear message: your clinic is serious about serving all patients with dignity.
Future-ready digital foundation
Accessibility changes often improve SEO, mobile performance, and usability—supporting all of your digital growth efforts.
AI-assisted ADA / WCAG audits
Instead of relying only on manual spot-checks, we combine human review with AI-assisted scanning to quickly find common accessibility problems. This helps your team see exactly where patients may be running into trouble—and what to fix first.
- Automated checks for color contrast, alt text, labels, and heading structure.
- Support for screen reader and keyboard navigation testing on key pages.
- Alerts when new accessibility issues appear after content or design changes.
- Simple reports your leadership can understand—no technical jargon required.
- Prioritized action lists so your team knows what to fix now and what to plan later.
- Ongoing review for high-traffic pages like home, locations, and booking forms.
From hidden barriers to welcoming experiences
Accessibility is not just a checklist—it’s part of how patients experience your brand. We design that experience so patients with different needs can move from confusion to clarity and from interest to scheduled care.
01
They can access your content
Text is readable, images have helpful descriptions, and pages work with screen readers and keyboard navigation.
02
They understand their options
Clear structure and language help patients find services, locations, and next steps without feeling lost or rushed.
03
They can book with confidence
Accessible forms and contact options make it possible for more patients to schedule care independently and successfully.
Your complete FAQ guide to ADA / WCAG Compliance
Not sure where your site stands today? These FAQs cover the most common questions clinics ask us before starting an accessibility and compliance project with Compassionate Care Advisors.
ADA is about giving people with disabilities equal access, including online. WCAG is a set of guidelines that explain how to make websites more accessible—for example, using good contrast, clear structure, and keyboard-friendly navigation. For healthcare, this means patients with different needs should be able to read, navigate, and book care on your site.
Not always. Sometimes we can make strong improvements on your existing site with targeted fixes—like better headings, labels, contrast, and form behavior. If your site is very outdated or hard to maintain, we may recommend a fresh build that bakes accessibility in from the start.
No one can promise that. What we can do is help you align more closely with ADA / WCAG guidelines, reduce obvious issues, and show that your clinic is taking accessibility seriously. This lowers risk and improves experience for patients at the same time.
It depends on the size and complexity of your site. Smaller clinic sites can see major improvements within a few weeks. Larger, multi-location or hospital-style sites may need a phased plan over several months to audit, fix, and monitor everything properly.
The first step is a short discovery call. We’ll look at your current website, discuss your risk and goals, and outline a practical accessibility plan for your clinic. You’ll walk away with clarity on where you stand today and what it would take to improve—no obligation required.